Sub-processors
Last updated 25 September 2026
This page lists the third-party providers we currently use to deliver QIP Assist, what each one does, and where each processes data. We link to it from our Privacy Policy and Terms of Service rather than naming providers there, because this list can change as the product evolves — for example, if we change AI or transcription providers. We choose providers that maintain appropriate security and confidentiality commitments, and none of them are permitted to use your content to train their own models or to sell it on.
| Provider | Purpose | Location | Policy |
|---|---|---|---|
| Supabase | Database, authentication, and file storage for your account, service records, QIP content and uploaded files. | Australia (Sydney) | View policy → |
| Amazon Web Services (Amazon Bedrock) | AI-assisted drafting, gap analysis, document review, guidance and search, using Anthropic Claude and Amazon Nova models hosted by AWS. Model providers do not receive your content. | Australia (Sydney and Melbourne) | View policy → |
| Deepgram | Speech-to-text transcription for voice dictation. | Australia | View policy → |
| Stripe | Payment processing and subscription billing. QIP Assist does not store your full card details. | United States (global infrastructure) | View policy → |
| Resend | Delivery of transactional email — invites, notifications and account emails. | United States | View policy → |
| Sentry | Error monitoring and diagnostics, to help us find and fix bugs. | United States | View policy → |
| Vercel | Application hosting, edge network, and cookieless, aggregated usage analytics. | Australia (Sydney) for the application; global edge network | View policy → |
We keep this page current. If you have questions about a specific provider, contact us at info@qipassist.com.au.